All j.H pieces are hand crafted to order by Joe in our Melbourne/Naarm studio. Due to the nature of hand made jewellery, in some instances the piece may have minor differences in comparison to the reference image seen online.

We work exclusively with 925 Sterling Silver, 9ct & 18ct Yellow and White Gold and 18ct Gold Plated as well as a fusion of natural and lab grown gemstones and cultured pearls.

Our production lead time for pieces you see online is up to 4 weeks depending of the design. Please refer to the production description for specific lead times. For bespoke pieces, production time may be longer which will be discussed with you during the design process.

Australia

We offer a flat rate standard delivery of $10 via Australia Post, on all local orders. Australia Post Express Service is available for a cost of $15 AUD. Free shipping on orders over $700 AUD. Tracking details are provided via email once orders are dispatched.

USA

We offer a flat-rate Express Service to USA for $55 AUD via DHL Express. Delivery takes approximately 3 business days from dispatch, and tracking details will be emailed once your order has shipped. Please note duties and taxes imposed by local customs authorities are the responsibility of the customer.

International

We ship internationally via Australia Post Standard International Service for $30 AUD and International Express for $55 AUD. Tracking details are provided via email once orders are dispatched. Please note duties and taxes imposed by local customs authorities are the responsibility of the customer.

For any issues with received goods, contact us within 7 days of product delivery.